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From the Publisher

Dr. Janelle Barlow

Janelle Barlow, well-known around the world as an in-person keynote speaker and consultant,author, award-winning speaker, and Subject Matter Expert based on her best-selling books, is changing her business model. She’s is limiting her travel by airplane, instead sharing her expertise through webinars, on-line presentations, coaching and consulting sessions, weekly blogs, a You-Tube Channel, and Instagram.Her work will continue to be focused on her subject matter expertise in four performance areas structured around a comprehensive learning model.

Complaint Handling — A Complaint Is a Gift
On-brand Service and Branded Culture — On-brand Culture and Service
Creativity and Innovation — Unbind Your Mind
Resilience — Peak Stress Power & Time Performance

All of Dr. Barlow’s work can be delivered as virtual programs, webinars, online coaching, virtual presentations or offered in a hybrid way that works for your organization.

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Other Books
How to Learn from Critical Feedback and Recover Customer Loyalty
101 Activities, Exercises, and Tools to Learn from Critical Feedback and Recover Customer Loyalty
Creating Strong Bonds with Your Customers

ASIN ‏ : ‎ B09WW53PK8
Publisher ‏ : ‎ Berrett-Koehler Publishers (November 8, 2022)
Publication date ‏ : ‎ November 8, 2022
Language ‏ : ‎ English
File size ‏ : ‎ 1093 KB
Text-to-Speech ‏ : ‎ Enabled
Screen Reader ‏ : ‎ Supported
Enhanced typesetting ‏ : ‎ Enabled
X-Ray ‏ : ‎ Not Enabled
Word Wise ‏ : ‎ Enabled
Print length ‏ : ‎ 224 pages