Delivering

The Customer Rules: The 39 Essential Rules for Delivering Sensational Service

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The Customer Rules: The 39 Essential Rules for Delivering Sensational Service

Price: (as of – Details) Buy Now Publisher ‏ : ‎ Crown Currency; First Edition (January 1, 2013) Language ‏ : ‎ English Hardcover ‏ : ‎ 208 pages ISBN-10 ‏ : ‎ 0770435602 ISBN-13 ‏ : ‎ 978-0770435608 Item Weight ‏ : ‎ 2.31 pounds Dimensions ‏ : ‎ 5.1 x 0.82 x 7.7 … Read more

Ignore Your Customers (and They’ll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience

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Ignore Your Customers (and They’ll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience

Price: (as of – Details) Buy Now From the Publisher The focus and attentiveness that are common when a business has only a few customers tends to slide when the customer roster begins to multiply. Employees stop signing their thank-you notes by hand. Managers busy themselves with paperwork rather than coming out to greet even … Read more