Call Center Management on Fast Forward: Succeeding in the New Era of Customer Relationships (3rd Edition)

Call Center Management on Fast Forward: Succeeding in the New Era of Customer Relationships (3rd Edition)

Price: (as of – Details) Buy Now Publisher ‏ : ‎ ICMI Press; Third edition (May 8, 2012) Language ‏ : ‎ English Perfect Paperback ‏ : ‎ 510 pages ISBN-10 ‏ : ‎ 0985461101 ISBN-13 ‏ : ‎ 978-0985461102 Item Weight ‏ : ‎ 1.8 pounds Dimensions ‏ : ‎ 6 x 1.3 x … Read more

Content Advantage (Clout 2.0), The: The Science of Succeeding at Digital Business through Effective Content (Voices That Matter)

Content Advantage (Clout 2.0), The: The Science of Succeeding at Digital Business through Effective Content (Voices That Matter)

Price: (as of – Details) Buy Now From the brand Trusted books and eBooks written by graphics professionals for the creative at heart. Peachpit has always been committed to developing new ways to share information and make lifelong learning as accessible and engaging as possible. How did we get our start? Peachpit Press has been … Read more

Succeeding with Agile: Software Development Using Scrum

Succeeding with Agile: Software Development Using Scrum

Price: (as of – Details) Buy Now From the Publisher From the Mike Cohn Signature Series The Addison-Wesley Signature Series: Mike Cohn Mike Cohn is the founder of Mountain Goat Software, a process and project management consultancy and training firm. He is the author of User Stories Applied for Agile Software Development and Agile Estimating … Read more

The Guide To Going Viral: The Art and Science of Succeeding on Social Media

The Guide To Going Viral: The Art and Science of Succeeding on Social Media

Price: (as of – Details) Buy Now ASIN ‏ : ‎ B0D5HX88YJ Publisher ‏ : ‎ Hook Point LLC (July 18, 2024) Publication date ‏ : ‎ July 18, 2024 Language ‏ : ‎ English File size ‏ : ‎ 12219 KB Simultaneous device usage ‏ : ‎ Unlimited Text-to-Speech ‏ : ‎ Enabled Screen … Read more