Call Center Management on Fast Forward: Succeeding in the New Era of Customer Relationships (3rd Edition)
Price: (as of – Details) Buy Now Publisher : ICMI Press; Third edition (May 8, 2012) Language : English Perfect Paperback : 510 pages ISBN-10 : 0985461101 ISBN-13 : 978-0985461102 Item Weight : 1.8 pounds Dimensions : 6 x 1.3 x … Read more